TOYOTA TRADE SECRETS
"The brains behind the custom off-road caravan manufacturing,
and brawn behind the extremely popular
GALL BOYS 4WD adventure DVD series"
CHANNEL 7 NEWS
A third-generation Queensland family business, known for building some of the toughest caravans in the world.
Six decades on, the Gall family has built a global brand... with the off-road caravan adventures viewed by millions online.
THE COURIER MAIL
What a great caravan supported by a great team.
We purchased our Kedron a few months ago and we are so impressed.
From handover to after sales enquiries everything is without issue.
The van itself is as tough as and will get you there, and, it has all the features to afford comfortable off grid living.
Thanks once again to all at Kedron who worked to build and finish off our caravan so beautifully.
We know there is a big team behind the scenes who work hard and with passion to produce such great vans, so our thanks to all!
Steve & Trish - KEDRON® XC'5 - Dec' 2022
Being a van owner & doing extensive camping prior I upgraded to this.....well there is only one way to describe it "Taj Mahal"
After going on our inaugural trip with it I must say, not only does it look the part, KEDRON have produced the ultimate product with class and simple functionality, it tows like a dream, attention to detail is second to none and the fixtures and fittings are just superb!
Everything is in the right place right down from the pot draw fridges to the water filling taps for the 5 water tanks being located in their own dedicated cupboard.
Well done to all the team at KEDRON that put all their time, effort and experience into this ultimate product.... You know your stuff!!!
I've always wanted a KEDRON van and now that I actually own one all my expectations were met and then some!
To say we are happy is an understatement!
Rick H - KEDRON® TE'7 TRIPLE AXLE
New van is back home all safe and sound. Just wanted to really thank you guys for another great “Kedron” experience.
The whole process was seamless from the ordering to the delivery, and we couldn’t be happier with our third Kedron.
Fran & Terry - 18'6 XC'5 - 2022
“Nothing could more exciting than taking delivery of our new prized possession and the anticipation of all the exciting trips ahead.
From the professionalism, extreme knowledge & amazing personal touch from the initial enquiry at the dealership at Kedron; through to being there every step of the way until delivery.
Customer service & knowledge is second to none. Nothing is too much trouble & every little detail was adhered to, we could not speak highly enough!
Greg & Heather H - KEDRON® XC5 CROSS COUNTRY
You guys are an amazing business that is supportive of your customers, suppliers and staff.
We are so pleased we decided to purchase a KEDRON and we happily recommend you to all our friends and anyone else who asks.
You and your staff are worth your weight in gold!
Stacey & Trevor G - KEDRON® COMPACT
XC5 & Cruiser are going well!!!
Cheers to the KEDRON Team!!!
Dick & Jenny B - KEDRON XC5
Just thought u might like a photo from us. The TE7 is preforming like a dream.
We have travelled approximately 50 000 kms so far on many many off road tracks and roads. No dust inside and no problems what so ever with the van.
This photo was taken on the Boreline Rd in the Pilbara WA - Cheers!
Liz n Peter - KEDRON TE7
We just wanted to give a special thanks to the Kedron team for all you have done for us as part of the handover for our new Kedron CP5 Compact.
We were very grateful for such a useful, informative and memorable delivery day for all the right reasons.
We also got the opportunity to meet the Gall Boys (Pete, Dave, Ash and Glen) on the day and have a conversation about a number of Gall Boys and Kedron Caravans subjects.
Thanks so much for putting all the things in place from day one where we placed our order, through to the early delivery and handover of our new van.
Have a great day and thanks again.
Martin & Jo - KEDRON COMPACT
My husband Paul and I had a most memorable hand over day yesterday and we would like you to know we really appreciate everything the team did to set us up for many more enjoyable years on the road.
We have purchased a number of vehicles, campers and a boat over our adult lifetime and none come close to the enjoyable informative day you all afforded us.
We feel privileged to have been able to purchase one of your display vans when they are in very short supply.
Paul was so knowledgeable and helped us tremendously at the start, we can’t thank him enough.
Please accept our sincere thanks.
Paul & Christine - KEDRON COMPACT
Hi KEDRON team
It has been 17 months since we first ordered our van & we have to say it was worth the wait. From the initial enquires, questions, ordering & pick Paul was always available. His customer service & knowledge is second to none & if there is something he doesn’t know you have the assurance that he will get back to you. Thank you to all those who assisted with customising van to suit our needs, for progressive photos & updates on vans & sorting out any issues that arose.
We have bought off-road vans before & never has handover been so detailed & personalised. Thanks Peter for not only the handover but ensuring van & vehicle are set right. Last but certainly not least a massive thank you to Glen who was always available & ensured that the whole experience from customising van to putting that special touch on pick up of the van. Thank you for the countless handovers we have watched & yet to watch. There is no doubt why Kedron Caravans are so successful & why people keep coming back. To all the KEDRON team a sincere thank you for being so AWESOME!
Paul & Christine - KEDRON XC5
We are proud to have recently taken delivery of our second new Kedron caravan. We purchased the previous one from the factory over 10 years ago. We enjoyed many wonderful travels in it with very few issues, it was in excellent condition when we sold it. Hence our decision to buy a second Kedron. The only reason we updated was for a little more space and all the new innovations and advancements in technology.After ordering 15 months ago Paul & Graham have been very professional and excellent to correspond with. They have great people skills and have always been patient and willing to answer all our questions. They also gave us guidance when we were unsure about our decisions with choosing products, colours etc. We really appreciated all the updates, emails and photos of the van throughout the build process. We were also given personal service from the Gall Boys themselves, Dave, Peter, Ashley and Glen. Not given by many big companies these days. They were always willing to assist in anyway they could. Nothing is ever to much trouble.Therefore we have no hesitation in recommending KEDRON CARAVANS to anyone who wishes to purchase a well built, structurally sound and very reliable caravan. If you have any issues whatsoever their after sales service is second to none.Thank you for building us our beautiful new caravan, we love it and are looking forward to enjoying many wonderful adventures in it.
Kind Regards, Arthur & Carol - KEDRON XC5
Very, very proud to say this is our van.... and believe it or not, it's even better in the flesh!!
We 100% made the right choice getting Kedron to build our new pride and joy, there ingenuity and quality are second to none....
we love it!!
Patricia & Owen - KEDRON COMPACT
Just a quick note to say Hi and let you know all is well.
Maiden voyage to the Howqua River (edge of the Victorian High Country) this weekend.
Loaded up and weighed all within specs.
Towed without a problem.
I now have my head around all the bits that make it such a great van.
That Bose sound system is superb. The solar and inverter provide luxury.
We are so looking forward to taking off to the Roper.
Cheers and thanks again to all at Kedron.
Will & Ann - Feb 2023
I have been a KEDRON owner for just on 12 years now & a very happy owner.
The care & attention you receive form 'the factory' is second to none...
The Gall family have every reason to be so proud of the quality product they build, & the second to none service they offer to ALL their very satisfied customers.
Tony & Wendy - H
Just thought we would give you an update. We are seven days into our trip to the Gulf and our van is perfect! We have only had one flat tyre... and that wasn't the van. One thing we are really appreciating is the diesel heater on the 1.6° mornings.
Would you let the team that everything works and it is so conveniently and logically set up. It tows beautifully behind the car over rough roads. You don't appreciate how much work and development goes into getting things just right.
So thank you and everyone for your wonderful service and help with anything we have needed and allowing us to have a wonderful holiday.
You guys are true professionals, from initial contact to pickup day and beyond!
Couldn’t be more impressed with the build from start to finish!
Happy travels all!
We are proud to own our second Kedron and always promote and recommend the van to anyone we converse when caravans are discussed.
We also must mention that Graham has been very approachable during our planning and development stages and liaised with us to get the van most suitable to our needs.
Please convey our gratitude and sincere thanks to both Graham and Liesa for their efforts.
Neil and Lynne
We wanted to thank you and the team very much for the very comprehensive handover yesterday.
Please again thank everyone for their help.
Susan and Steve
Thank -You for building such a Wonderful van!
Bev & Leister
That service is why we own a Keddie.
Great van, great service, nice people to deal with.
Good Afternoon Glen,
As promised hear are a couple of our most recent photos from a free camp at Coober Pedy.
We ran into some fellow Kedron owners in Alice Springs, and Vicki proudly showed them our beautiful van.
Both Families had older vans and they were very impressed with ours.
At one stage Vicki was going to organise viewing times as there were a few interested caravaners in the Park.
The van travels beautifully on the dirt and not a drop of red wine has spilt.
Best regards from a very warm Katherine. Off to Kununurra on Friday.
Anthony and Vicki
Thanks to all you guys at Kedron Caravans for our van, after seeing it for the first time yesterday it exceeded our expectations, we were blown away by everything inside and out.
The handover was very professional and relaxed at the same time.
Couldn't have got a better Xmas present.
Thanks again to the whole Kedron team.
Cheers Dean & Jodie
Thanks so much Paul, Graham, Leisa, Glen and all the Kedron team!
Shane & Jenni
Great. Everything is thought out to the smallest detail.
I am sure that generations of a family will be able to use it.
The margin of safety and reliability will be enough for grandchildren, and great-grandchildren, and great-great-grandchildren, and several more generations.
These are works of art!
Thank you so much for our beautiful van.. It is just awesome..Thanks to Graham for our initial visit regards plans and ideas .A big thanks to Leisa for always been able to answer any queries via email or phone call. Also Leisa was a big help on the day of choosing colours and ideas..The weekly photos of the van were much appreciated.. Thanks to Jordan for hand over day, and to all the team who made it possible for us to finally have our 2nd new Kedron caravan…
Thanks so much,
Dave and Sue
If you are looking for a truely high quality caravan that performs off-road and on then you cannot go past a Kedron. We have travelled across several thousand kilometres of rough dirt outback roads on our way home to WA after spending eight months touring Eastern Australia and the Kedron hasn’t missed a beat. Not even the harsh hammering on the corrugations across Australia’s shortcut could dislodge a single screw as she happily followed along behind our tow vehicle. Every night was a dream as we climbing into our luxuriously appointed van to enjoy some fantastic sunsets looking out at the stars through our beautiful large windows. I could go on forever about perfect cross flow ventilation thanks to the quick and easy flip up of our front awning, a quick Nespresso coffee a breeze thanks to the invertor. The boys have thought about everything a girl could want inside and a guy could want outside! Did I mention that once you pay for your purchase it doesn’t end there? The guys have a reputation for fantastic after sales service which goes on through the years. This is our second Kedron, our first was still going strong and had just turned 13 when during a trip to the factory we spotted all the new innovations and well we just couldn’t resist.... Thanks to the Gall Boys who despite becoming more popular have maintained their true customer focus and integrity. We can’t recommend Kedron enough and feel confident in doing so even if you live 5000 kilometres away as we do.
On the weekend Gayle and I had our first sleepover in our new Kedron XC5. We are thoroughly happy and impressed with your product, it's quality, design and features suit our needs.
We look forward to many happy travels.
Gayle and John
The Kedron Family,
A big thank-you for a great product.
We have been living and travelling in or van for the last 7 weeks.
As we head towards the Kimberley’s WA for the next 4 months and then, well not sure which way we will go.
We are travelling in 5 star accommodation.From day one with Paul the journey was exciting and worth the wait.
Meeting Leisa to choose our colours and Graham with the design was with ease.
Their expertise and knowledge of the product was exceptional.
We did not sleep the night before collection because of the excitement of our new home.
On the day Jordon was very patient with us asking so many questions. Thank you Glen for the fantastic walk through and photos you took on the day.
Would also like to send a big shout out to the production crew.
Two very happy campers!
Anthony and Vicki
Just a quick note to say hello and wish you were here!
Snowy River Orbost VicVan is absolutely perfect
Hope your not working too hard…will have a drink (or 2) for you
Regards, Carla & Ian
Thank you again for making our day such an amazing experience, we are ecstatic and very grateful!
Carla and Ian
Hi, second night away and at Lake Glenbawn near scone NSW.
Great to have KRS airbag suspension, as you can see in the photo, the Sahara lean verse the XC5 levelled out with a simple switch of a toggle.
Thank you to all at Kedron caravans for such a great experience.
From the first day with Paul at the sales yard to meeting Liesa in the office to Jordan in the handover and van preparation to meeting all the Kedron guys and girls, what a great experience (and I am a really demanding buyer).
I couldn't fault any part of our journey with Kedron.
Many more journeys to come.
Thank you all!
David & Kerry
To the staff of Kedron Caravans
We are writing this email to you to let you know of our wonderful and terrific experience with your company and the purchase of our van.
Nothing could have been more exciting than taking delivery of our new prized possession and the anticipation of all the exciting trips ahead.
From the professionalism, extreme knowledge and amazing personal touch when dealing with Paul from the initial enquiry at the dealership at Kedron; through to Paul being their with us every step of the way until delivery. His customer service and knowledge is second to none and he is an asset to your company. Nothing was ever too much trouble and every little detail was adhered to and followed through by Paul; we could not speak highly enough of him.
We also must say a very special mention to both Graham and Lisa who were also exceptional and helpful in every way. They both made the process very easy. And a big thank you to Lisa for all the photos along the way.
We thoroughly enjoyed the factory tour where we were able to watch where our van was at and see the “behind the scenes of your operation” which was amazing.
And it goes without saying “Glen” is an absolute gem with the videoing of the delivery of the van. His humour and his witty down to earth approach left us in stitches!!! Our van could not have been built any more sturdy or with any better quality workmanship so a big thank you to all the factory workers who worked on our van and for helping us achieve our dream of owning such a great van.There is no better.
We sincerely look forward to many years of great memories and adventures in it.
Greg & Heather H.
I tip my hat to the assemblers, installers & designers for a damn friggin' Great Trailer! Love it!
I must again Thank You for such good after sales attention & service.
It is such a pleasure to come back time & again to experience the only place in Brisbane where I feel the customer considered as VIP.
Your company always makes me feel like a valued customer.
I am not alone.
Ladies and Gentlemen this is the real deal, best caravans in the world!
Kedron making Queenslanders proud for fifty years!
The absolute best van you can buy.
Nothing on the market even comes close!
My successful professional business experience with high performing businesses in Australia reflects certain key characteristics driven by the “people perspective”
These are :
Staff alignment to the strategy and values of the Company.
Skills competency to do the job in a competent manner.
Evidence of motivation and pride behind the “brand equity”
Clear communication and transparency with customers.
Delivery in time and in full as promised.
I have previously been a satisfied owner of a “Top Ender” ( 2006) and have always experienced a high level of customer satisfaction.
Since 2006 we have owned another major off road brand along with a very poor and stressful customer experience. We have now sold that particular caravan.
We have been researching many different off road brands with many presentations of the customer value proposition. Each time as we scratched below the surface we realised that the brand could not be supported by the “people perspective”
We finally agreed to revisit Kedron Caravans and met up with Paul who immediately demonstrated trust, transparency, product knowledge and his alignment and pride with the Kedron Brand. He displayed patience as we reviewed model options and layouts and at all times expressed the importance of us being totally satisfied with our final decision. As a direct result of his personal conduct we have signed an order for an 18’ XC5.
My sincere congratulations to Paul as a great credit to your Company and the Kedron Brand.
In addition to this, we have been further encouraged as we have worked with Graham and Leisa who also show their amazing understanding of the customer value proposition. Thank you both for showing us that you also meet the “people perspective” articulated above.
David Gall also played an important role in doing his best endeavours to accommodate our needs by encouraging his staff to work with us as far as possible to find a solution for what we really wanted. Thank you David.
To Glen Gall, I must say you can be very proud of your team and product range. I am sure that each employee in your Company will meet the above profile of a high performance Company.
Thank you all once again,
Andre & Martonell
Amazing!!! Kedron caravans are true masterpieces and takes only a family who have the caravanning background to understand what works and eliminate what doesn’t.
Well done to all your staff to articulate all of these stunning masterpieces for their customers!
Can understand why they keep coming back.
My husband is going to be speechless when we come in and buy one, and all our neighbours will be lining up at your door!
Amazing! You have find the "kedron" of the caravan construction! "Kedron" like the Greek "κεντρον" which means the centre.
Greetings from Hellas!
Amazing!!! Kedron caravans are true masterpieces and takes only a family who have the caravanning background to understand what works and eliminate what doesn't. Well done to all your staff to articulate all of these stunning masterpieces!
By far the best caravans in the world.When it comes to innovation and quality, these vans are ahead of the rest by miles.
"Just home from our first 5 and a bit days in our new van.
What can I say WOW, everyday I am still finding little things that just blow my mind on how fantastic this caravan is.
Everything just keep being better than I thought it would be. Power consumption was way lower than I thought, which I love.
The bed, shower, the oven, the moving table, the storage, the lights, the fridge so far have been brilliant.
Would I recommend YES.
Why because I got the things I wanted in the van and got to leave out things I didn’t want and the quality is exceptional. Oh and they look stunning!
Thanks Kedron cheers Karen and Jason.”
I've been looking at your competition and even though they build good products, they do not compare to yours, and I'm sure many feel the same way!
As has been our past experience (third Kedron van) our van has totally lived up to our high expectations.
I really love everything about the interior and all the latest fittings etc.
Paul loves his electric jockey wheel and the air compressor levelling system. Makes it much easier!
We really appreciate the excellent service we have always received from Graham and Leisa and the handover with Adam.
Looking forward to our trip in the van to South Australia.
Kerry and Paul 😊
G’day!A night under the stars at the Pentecost Ricer crossing on Gibb Road….Pure magical!
Quondong Point, north of Broome.
Came via the Donohue and Plenty Highways from Boulia to Alice.
Then up the Tanami Rd from Alice to Halls Creek.
Our 200 series Landcruiser and our ATV for two are all good, as usual.
Arrived home safe & sound, new van towed extremely well.
Just wanted to convey our thanks to yourself and the team for your help and guidance through the build and additions selection.
We couldn’t have wished for anything more.
Would you also please pass on our special thanks to Adam for his comprehensive walkthrough and patience on pickup day.
Thank you from John & Judith
I am extremely happy with the van and cannot praise the finish and service I have received from you enough.
Again thanks for a fantastic product and great service!
Hi Kedron Team,
Thanks for your hard work in building our van - which we love!
Mal & Denise